Please join us tonight for this update.
If you or anyone you know had some flooding the following is the process to report your situation:
Detroit residents who have experienced SEVERE water damage in their basements should contact DWSD at 313-267-8000 so we can know who has been affected, and to provide important information to make a damage claim.
o We have additional customer service staff on duty to take calls, and please be patient due to high call volume.
o Customers can also go to the City website at detroitmi.gov and click on the red bar at the top to obtain information and forms for making a claim.
o Customers must notify DWSD within 45 days from the date they suffer damage – this is State of Michigan law.
For Senior, residents with disabilities or residents with extreme circumstances that need assistance with debris removal due to the flooding in basements please contact me. We are working on getting staff and volunteers out to assist.
313-236-3494 or tandyk@detroitmi.gov